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When Columbus Needed Help, the Calls Kept Coming

New records obtained by Kin reveal how Columbus 311 struggled to answer residents after the Aug. 11 storms, firefighters reached the limits of their available resources, and Mayor Andrew Ginther authorized up to $5 million in emergency contracting. But the question of who actually received help — and how long they waited — remains unanswered.

DaVante Goins · October 30, 2026

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